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We
will
support you all the way through the
sales and installation process. You
will be allocated a dedicated Account
Executive, who will go out of their
way to make sure you get the sale.
Whether you need help on a site survey,
help with quoting, additional training
or even for your Borer Account Executive
to be present during presentations
at any level, your Account Manager
is available 24/7. Borer
is also happy to attend any meetings
wearing your company hat.
Borer
also has a full team of technicians, engineers and
project managers who have developed the system
in-house to support your sales and installation
teams. Borer prides itself on being locally
developed and manufactured, to give our resellers
the local support they need, when they need it. As
our re-sellers, we understand the importance of
your role, and you will be treated as an extension
of our business. Borer also sends out a monthly
E-Newsletter to keep you up to date on what’s
happening at Borer, and industry news.
All
orders must be accompanied by an official company
purchase order, and all parts listed should
include Part number and description. Once the
order has been placed please allow up to 2 weeks
for the components to be assembled, and tested. To
book onsite technical support, please contact your
Account Manager 1 week prior to arrange a time,
date and scope of works.
By
the odd chance a Borer component fails, please
call our tech department to discuss the issue, and
if instructed to do so, fill out the below form
and fax it to us so we can raise you a Return
Authorisation Number. Please do not send any items
back to Borer without the Return Authorisation
Number.
Click here for a Returns
Note | 
